Terms & Conditions

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means https://www.your-mirror.co.uk.   By Using our website means you accept and are bound by these Terms & Conditions of use.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text el_class=”blue-text large-text” css=”.vc_custom_1551855032245{margin-bottom: 30px !important;}”]

2. YOU

Means You the Customer
3. You confirm that
4. You are over 18 years of age.
5. You are legally capable to enter Binding Contracts
6. You are Resident in the UK
7. You are accessing this site from the UK.
8. The method of payment you are using has sufficient funds to cover the cost of the purchase
9. You consent to our use of cookies in accordance with the terms of our privacy and cookies policies.

10. WE

or US means Us Your-Mirror Ltd,
11. We were incorporated in Sep 2017
12. Company number: 10944915
13. Company Type: Private Limited by Shares
14. Companies House Submission Number: 047-718108
15. Company Registered Address: 122 North Road, Crawley, West Sussex RH10 1ST


After you click on Place Your Order on our website, we will send you an email saying we have received your order. You placing your order means an offer from you to buy a certain Product or Products from us. PLEASE NOTE, this does not mean your order has been officially accepted or that any CONTRACT exists between us at this stage.


The Contract forms our obligation to supply certain Products to you and it only comes into force once those Products become available to be Dispatched to you. This means that if for any unforeseen reason the Products is not available, such as the Supplier having run out of stock, we are not bound to supply the Products to you. We feel this is just common sense, we can’t supply what we do not have. The Contract between us is formed once the Products have been Despatched to you by our Suppliers and you have received a Despatch Confirmation email from them.


If you place your order before the Order Cut-Off Time for that particular Product, you will receive Your-Mirror the Next Working Day, subject to last-minute Stock Shortages as specified in Section 5 above.


a. You have the right to cancel your order any time after the Contract has been formed between us and it ends at midnight on the 14th day following the formation of the Contract. To be ELIGIBLE FOR A RETURN AND FULL REFUND the Product must be AS NEW in its ORIGINAL PACKAGING and NOT HAVE BEEN SUBJECTED TO ANY ATTEMPT AT INSTALLATION. To Cancel please send an email to info@your-mirror.co.uk with RETURN in the Subject line and we will send you instructions by return email. You have will bear the cost of the Return.


You have the right to return the Product under Warranty provided that it is within the WARRANTY PERIOD of a year from the date of purchase. To start this process please email us at info@your-mirror.co.uk stating clearly what is wrong with the mirror and including photographs if possible. Photos taken with mobile phones are usually acceptable. You will have to initially bear the cost of the return, but provided the Supplier agrees with you that the item is faulty, we will reimburse the cost of returning the goods.


Please do NOT book ANY TRADESPEOPLE (Qualified Electrician, Bathroom Installer, etc.) until you have actually received and checked your goods. Any reputable workperson will be happy to wait to check that you all the necessary products before stating work. In the unlikely event that your Delivery is delayed or is not in perfect condition on arrival, we don’t want you to be committed to paying a tradesperson while we sort things out for you. Your-Mirror Ltd will NOT be held responsible for any such costs.


You must not MISUSE our site in any way. This means that you will not

a. Commit or encourage or facilitate other to commit a criminal offence by
i. Transmitting or distributing any malware, including any
1. Virus
2. Trojan
3. Spyware
4. Worms
5. Ransomware
6. Or any other malicious software designed to work for the makers and not you, our Customers.
b. Hack into any aspect of our Service, or
c. Breach any confidence or
d. Corrupt any data or
e. Allow or facilitate any obscene or otherwise offensive material
f. Infringe upon anyone’s rights or privacy or
g. Send or facilitate the sending of any unsolicited emails (commonly known as spam)
h. Committing any of the above Offences would be in breach of the Computer Misuse Act of 1990 and we will report any such offences to the appropriate law Enforcement Agencies.


You agree NOT to MODIFY reverse-engineer, translate, decompile, disassemble or make anything derived from our website.


We will not be liable for any delay or failure to perform our obligations caused by Force Majure or anything outside our control, including but not limited to
a. Strikes, Lock-outs or any other Industrial Action
b. Civil Commotion or Riots
c. Invasion
d. Terrorist Attack or the threat of any such Attack
e. War, or the Threat or Preparation for War, whether Declared or not
f. Fire, Explosion, Storm, Flood, Earthquake, Subsidence, Epidemic or any other Natural Disaster
g. Failure of Public or Private Telecommunications Networks,
h. The impossibility of the use of Railways, Shipping, Aircraft, Motor Transport or other means of Public or Private Transport
i. In the occurrence of any such event outside our control we will contact you as soon as possible. The time for the performance of our obligations shall be extended for the full duration of the event. If the duration of the event outside our control is longer than 30 days yiu may cancel any outstanding order.
j. The goods we offer are for Domestic and Private use only.
k. The Contract is between You and Us. No one else can seek to enforce these terms, either under the Contracts (Right of Third Parties) Act 1999 or otherwise.
l. You agree to indemnify and defend Your-Mirror Ltd. and all of its personnel against All and Any Third-Party Claims, Costs arising from your use of this website OR your breach of our Terms & Conditions.


Only one Promotion Code can be used per order.


Please keep a copy of your original Invoice in case of future claims.


These Terms and Conditions are to be interpreted in accordance with the Laws of England and in the event of any dispute that dispute shall be subject to the exclusive jurisdiction of the English Courts.[/vc_column_text][/vc_column][/vc_row]